Shipping Policy

Thank you for shopping at ActiveLifeIL! This shipping policy outlines the terms and conditions related to the shipment of your orders. By placing an order with us, you agree to the following terms.


Shipping Destinations

We currently ship to addresses within Israel. We do not ship internationally at this time. Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.


Shipping Methods and Delivery Times

We offer the following shipping methods:

  • Standard Shipping: Delivery within [Number] business days.
  • Express Shipping: Delivery within [Number] business days.

Delivery times are estimates and may vary depending on the destination, weather conditions, and other factors beyond our control. Please note that business days do not include weekends or holidays.


Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed at checkout before you complete your purchase.

We may offer free shipping promotions from time to time. Please check our website or promotional materials for details.


Order Processing Time

Orders are typically processed within [Number] business days of receipt. You will receive a confirmation email once your order has been processed and is ready for shipment.

Please note that processing times may be longer during peak seasons or promotional periods.


Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the carrier's website.


Delivery Issues

If you experience any issues with your delivery, such as delays, damages, or lost packages, please contact us immediately at [Insert Email Address Here] or [Insert Phone Number]. We will work with the carrier to resolve the issue as quickly as possible.

Please note that we are not responsible for delays or delivery issues caused by the carrier.


Lost or Stolen Packages

If your package is lost or stolen, please contact us immediately. We will file a claim with the carrier and work to resolve the issue. Please note that it may take several weeks for the carrier to complete their investigation.


Incorrect or Incomplete Addresses

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses. If a package is returned to us due to an incorrect or incomplete address, you will be responsible for the cost of reshipping the package.


Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

[Insert Company Name]
[Insert Company Address]
[Insert Email Address Here]
[Insert Phone Number]